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Privacy Policy

Streamz Solutions Ltd
Company No: 14789556
Registered Office: 2A Beaufort Buildings, Gloucester, GL1 1XB

Effective Date: 10/10/2024
Last Updated: 24/09/2025

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Introduction

This Privacy Policy explains how Streamz.store (“we,” “us,” or “our”) collects, uses, stores, and protects personal data relating to visitors and users (“you,” “your”). We are committed to handling your data in line with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection laws.

Streamz.store is registered with the Information Commissioner’s Office (ICO) as a data controller. Protecting your personal information and respecting your rights is central to the way we operate.

If you have any questions about this Privacy Policy, please contact us at team@streamz.store.

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Who We Are

Streamz.store is an e-commerce and fulfilment platform. We provide creators, businesses, and organisations with the ability to launch custom-branded online stores, sell bespoke products, place bulk orders, and source staff uniforms.

We act as the data controller for personal data collected through:

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What Data We Collect

We collect and process the following categories of personal data:

  • Contact Data – name, email address (if provided by you)

  • Usage Data – pages visited, time on site, interactions

  • Technical Data – IP address, browser type, cookies, device information

  • Marketing Preferences – opt-ins for promotional communications

  • Voluntary Data – information you provide when filling out forms, contacting support, or signing up for services

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How We Use Your Data

We only process personal data where there is a lawful basis. Typical uses include:

  • Delivering, maintaining, and improving our services

  • Responding to enquiries and providing customer support

  • Sending service-related communications and updates

  • Analysing usage and performance to optimise the website

  • Preventing fraud and ensuring legal compliance

  • Sending marketing/promotional materials (where you have consented)

We do not sell personal data to third parties.

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Cookies and Tracking

Our site uses cookies and similar technologies to improve performance, analytics, and functionality. You can control or disable cookies in your browser settings.

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Who We Share Data With

We may share your personal data with trusted third parties strictly where necessary, including:

  • Hosting and cloud service providers (e.g. Wix, Vercel)

  • Payment processors (e.g. Stripe)

  • Customer support and analytics platforms

  • Regulators, courts, or law enforcement, where legally required

All third parties are contractually bound to process your data securely and lawfully.

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Data Retention

We keep personal data only as long as is necessary for the purposes outlined in this policy or to meet legal/regulatory obligations (e.g. HMRC record-keeping). After this period, data will be securely deleted or anonymised.

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Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of data (“right to be forgotten”)

  • Restrict or object to processing

  • Withdraw consent (where processing is based on consent)

  • Request data portability

To exercise any of these rights, email team@streamz.store.

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International Transfers

Although we primarily store data within the UK and EEA, some processing may take place outside these regions. Where this occurs, we implement appropriate safeguards such as Standard Contractual Clauses (SCCs) to ensure your data remains protected.

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Security Measures

We use technical and organisational measures to safeguard your information, including:

  • SSL encryption

  • Access controls and authentication

  • Regular audits and vulnerability testing

  • Staff training on data protection obligations

  • We are cyber essentials certified

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Third-Party Stores on Streamz.store

All sub-stores and bespoke stores hosted under our platform (whether branded or standalone domains) remain subject to this Privacy Policy. Streamz.store acts as the primary data controller for all such stores.

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Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be published on this page with the “Last Updated” date amended. Significant changes may also be communicated directly via email or site notices.

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ICO Registration

Streamz.store is a registered data controller with the UK Information Commissioner’s Office (ICO). If you believe your personal data has been mishandled, you may raise a complaint with the ICO:

Contact Us

For privacy or data protection enquiries, contact us at:

Email: team@streamz.store
Subject Line: “Important DATA Enquiry”

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